Your systems hold the facts. WildButter finishes the work.
The hard part of business sits between your CRM, ERP and support tools. A signal appears, evidence is scattered, people hand off, and the job stalls. WildButter gives that work an owner, a record and a confirmed result.
Sales · Service · E-commerce · Supply Chain · Operations · Working Capital
ISO/IEC 27001:2022Certified
SOC 2 Type IIIn progress
CRM · ERP · HelpdeskApproval in 1 tapReceipt on every action
One customer · five systems
A renewal at risk, and nobody owns it
Stalled
CRMRenewal due in 30 days
ERPInvoice 45 days overdue
SupportPriority ticket open 7 days
Email“Is anyone handling this?”
SpreadsheetTracker last updated 9 days ago
ResultFinance chases payment while service is still fixing the issue
4 teams involved11 messages0 clear owners
One record · one owner
The same situation, handled end to end
Completed
Renewal
30 days
Source fact · CRM
Overdue invoice
45 days
Source fact · ERP
Open commitments
3
Calculated
Relationship risk
Elevated
AI assessment · dated
✓Signals linked from CRM, ERP and supportauto
✓Owner assigned in customer successauto
✓Collections paused until the ticket closespolicy
✓Customer update drafted and approvedreview
✓Sent, receipt recorded on the accountconfirmed
Context scattered across systemsWork stalls
Sales progress opportunities and commitmentsService resolve cases and customer obligationsE-commerce protect orders, stock and marginSupply Chain coordinate supplier and inventory exceptionsOperations investigate and complete recurring workWorking Capital prioritize collections and disputesFinancial Planning compare scenarios and explain variancesCustom compose your own applicationSales progress opportunities and commitmentsService resolve cases and customer obligationsE-commerce protect orders, stock and marginSupply Chain coordinate supplier and inventory exceptionsOperations investigate and complete recurring workWorking Capital prioritize collections and disputesFinancial Planning compare scenarios and explain variancesCustom compose your own application
Why WildButter
Finding an answer is not the same as finishing the job.
Most AI at work either searches your documents or chats with your data. Both are useful. Both stop at an answer and hand the rest back to you. Pick a situation and compare.
Situation
A key customer has an invoice 45 days overdue, a priority support ticket open for a week, and a renewal in 30 days.
Enterprise search assistant
Finds documents
“Here are 7 documents that mention this customer: the master agreement, last quarter’s review deck, and a thread about the ticket.”
Still on you
Reconcile balance with the ticket
Decide who acts first
Chase three teams for updates
Remember to follow up
Ends at an answer
Chat with your data
Explains numbers
“This customer’s outstanding balance is $182,400, 45 days past due. Here is the aging trend by month.”
Still on you
Find the support history
Judge the renewal risk
Coordinate finance and service
Confirm anything was sent
Ends at a chart
WildButterCompleted
Finishes the work
Opened a commitment on the customer record linking the balance (ERP), the ticket (support) and a dated relationship-risk assessment. Held collections until the ticket closes.
Every team has a job that keeps falling between people. Pick one and watch a WildButter agent work it, from the first signal to a confirmed result. It stops and asks you before anything that needs your OK.
Sound familiar?
A customer’s parcel hasn’t moved in three days. They’ve emailed twice, and three people on your team each think someone else is handling it.
The usual way5/5 handled by the agent
Check the courier’s tracking page
Message the warehouse to ask what happened
Dig through the inbox for earlier replies
Decide on a refund or a coupon
Reply, and hope someone follows up
OR
Agent ID card · E-commerce
Order Rescue agent
Job
Make sure every late order reaches the customer or is made right
Watches
Orders, carrier scans, helpdesk tickets
Does on its own
Spot late orders, gather tracking, draft replies
Asks you first
Reshipments, refunds and coupons above policy
Never does
Promise a delivery date the carrier hasn’t confirmed
Order Rescue agent · job complete
08:00
Watching
Checking 1,240 open orders against the latest carrier scans.
08:02
Spotted
Order #4471 has had no scan for 72 hours. The customer has emailed twice.
08:03
Gathered
The carrier reports a hub delay. The same item is in stock at the second warehouse.
08:04
Prepared
Plan: reship from the second warehouse, cancel the stuck parcel, apologise with a 10% coupon.
You
Approved by you
Reshipping costs extra shipping. Approve the plan?
08:21
Done
Reshipped. The customer has the new delivery date, the ticket is closed, and the receipt is on the order.
Next day
Confirmed
Delivery scan received. Job closed.
Illustrative examples. Your agents follow the rules, approvals and limits you set.
Workspaces
Specialized applications on one trusted context.
Each team gets its own workspace with records, agents and workflows, configured for how it works. Sharing between workspaces is explicit. Every field keeps its owner, origin and freshness.
Representative job
Progress opportunities and commitments
Keeps every account, opportunity and promise moving. Agents watch stage changes and open commitments, then prepare the next step for the owner.
AccountsOpportunitiesCommitments
Account
Key account
Live record
CRM stage
Technical review
Source factCRM · 2h ago
Open commitments
3
CalculatedOn record change
Relationship risk
Elevated
AI assessmentWhen evidence changes
Next step
Questionnaire due Fri
Native workOwner: account lead
Source factCalculated valueAI assessmentNative work
Industry packs
Start with what your industry already knows.
A Knowledge Pack brings the language, definitions and proven workflows of an industry. An Application Pack turns that into objects, agents and screens. Install both, approve what they touch, and connect your own data.
K
Knowledge Pack
What it knows
Industry
SKUs, variants, marketplaces, carriers and return windows
The terms, objects and rhythms of your industry
Function
Fulfilment, customer service and growth marketing
How a team like yours works
Semantic
“Days of cover” = stock on hand ÷ 7-day sales pace
Exact definitions of the numbers that matter
Workflow
Late order → reroute or notify → make it right within policy
Proven ways to handle recurring situations
+
A
Application Pack
What it runs
ObjectsSource mappings and business identity
Order, SKU, Shipment, Return and Campaign, mapped from your storefront, warehouse, carriers and helpdesk
BehaviorAgents, actions and operating rules
Order Rescue and Stock Guard agents. Rule: refunds above policy need approval
ExperiencePages, queues and usable workflows
Late-orders queue, stock risk board and campaign pause approvals
Install packApprove resourcesConnect your dataPublish workspace
Installed E-commerce & retail application
Late orders get fixed before customers chase, and ads stop before stock runs out.
Or build your own
Describe a job, or start from a pack.
Application builder
From outcome to workspace
Start with an outcome like “run customer follow-through”. Bind objects to approved sources, preview pages and work queues, then publish.
OutcomeObjectsPagesPreviewPublish
Agent builder
A job with a contract
Define the business job, its knowledge, models and tools, the typed output it returns, and the authority, limits and budget it runs under.
JobKnowledgeOutputAuthorityVersion
Workflow builder
Real process, real branches
Triggers, research, rule checks, human decisions, scheduled waits and parallel work, with branches and recovery built in.
TriggerResearchDecideWaitConfirm
Publishers and specialists create packs; each version is validated for quality and rights. Your configuration and data stay in your private installation, separate from the reusable pack.
Agents and completed work
Agents that hold a job, not just a prompt.
A WildButter agent owns a recurring responsibility for an account, supplier or contract. It persists between runs, acts on relevant changes, and works only within the authority you give it.
Delegated autonomy
You choose how far it goes.
Execute after review
Carries out exactly what a person approved, nothing more.
AssistPrepareReviewPolicyAdapt
EXPLAINExplain the situation and recommend a step
DRAFTDraft the questionnaire response for editing
SENDSend the exact approved response
ROUTINEComplete eligible routine follow-ups under policy
PLANChoose a plan within objectives and limits
Durable work, across time and interruptions.
One persistent run
01
Running
Completed steps persist
02
Waiting
Human input or approval
03
Interrupted
Provider exception recorded
04
Resuming
Remaining work continues
05
Completed
Outcome evidence retained
IntentAttemptReceipt ✓
Every external action records intent, attempt and receipt. Anything unresolved stays visible as an exception instead of disappearing.
How it works
A complete business operating loop.
Every application runs the same loop around a persistent business record, so context, decisions and outcomes stay in one place and improve over time.
The operating loop runs one job. Across many jobs, each agent builds a graph of what it saw, what it did and what actually happened. Patterns become proposed rules, and approved rules change what it watches next.
Stage 04 · Knowledge
What it now knows
An approved, versioned rule with its evidence attached, scoped to a workspace or the organization. It shapes what the agent watches next.
Collections agent example
Rule v4: hold payment reminders while a priority ticket is open. Approved by the finance lead. Re-check in 90 days.
In WildButterVersioned definition, scoped memory, optional Knowledge Pack
Nothing changes silently
Learned rules are proposed, evaluated, versioned and approved before agents use them.
Scoped and private
Knowledge stays in the scope it was learned in: agent, workspace or organization, inside your installation.
Evidence attached
Every rule links back to the cases and outcomes it came from, and is re-checked on a schedule.
Illustrative example. What an agent may learn, and who approves it, is set by you.
Security and enterprise
Authority stays explicit at the point of action.
Identity and policy apply at every step an application takes, from reading data to acting in another system, with audit evidence throughout.
Policy checkpoints
01Data access
02Computation
03Business output
04External action
Customer isolationRecord permissionsAudit evidenceScoped memoryExact computation for every number
Managed cloud
Hosted by WildButter in selected regions.
Customer-controlled environments
Run the application and models inside your own boundary.
Data residency
Residency covers documents, memory, embeddings, logs and backups.
Certified
ISO/IEC 27001:2022
Our information security management system is certified to ISO/IEC 27001:2022, covering product, people and infrastructure.
In progress
SOC 2 Type II
An independent SOC 2 Type II audit is underway. Ask us for current status and our security documentation.
Early access
Bring us one recurring job. We’ll show it finished.
WildButter is working with a small group of early customers. Tell us about a business job that keeps stalling between your systems.